Privacy Policy

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information handled through the website in connection with Australian casino hotel reviews, accommodation information, dining, spa experiences, entertainment, packages, guest reviews and visitor enquiries.

2. Information We May Collect

• your name, email address and phone number;
• company name, where voluntarily provided;
• service type or area of interest;
• messages and feedback submitted through the contact form;
• technical information such as browser, device and website usage data;
• cookie or analytics information where such technologies are used.

3. How We May Use Personal Information

We may use personal information to:

• respond to visitor questions, requests and feedback;
• provide information about casino hotels, rooms and packages;
• support enquiries about dining, spa, entertainment and accommodation;
• improve website content and visitor experience;
• analyse website performance and usage;
• help prevent misuse, fraud or security incidents;
• meet applicable legal and operational requirements.

4. Contact and Feedback Form

Our contact form may request your name, email address, phone number, company name, service type and message. We may use this information to respond to your enquiry, understand your request and provide relevant information.

5. Hotel, Casino, Dining and Spa Content

The website features content about premium casino hotels, standard rooms, deluxe and presidential suites, spa access, casino credits, dining packages, nightlife and entertainment.

You can browse this content without directly providing personal information to us.

6. Reviews, Recommendations and Feedback

publishes hotel reviews, recommendations and guest feedback. If you submit feedback or contact us regarding a review, we may use the information provided to respond to you, improve our content or manage the relevant communication.

7. Casino Content, Age Restrictions and Responsible Gambling

Some content on this website relates to casinos, gaming and gambling-related entertainment. Such content is intended for adults and should be accessed in accordance with applicable Australian laws and venue rules.

8. Sharing Personal Information

We do not sell personal information. We may share information with service providers where reasonably necessary for website hosting, form processing, analytics, technical support or other operational services.

Information may also be disclosed where required by law, lawful authority or where reasonably necessary to protect users, property, security or legal interests.

9. Data Security

We use reasonable technical and organisational safeguards designed to reduce the risk of unauthorised access, loss, misuse, alteration or improper disclosure of personal information.

10. Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or as required for legal, security, operational or record-keeping purposes.

11. Your Privacy Choices

You may contact us to ask about personal information we hold about you, request correction of inaccurate information or raise a privacy concern.

12. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support core functionality, remember preferences, understand website usage and improve the visitor experience.

13. Contact Us

If you have questions about this Privacy Policy or the handling of your personal information, contact us:

Phone: +61 2 1234 5678
Email: info@ravmorianoblelodge.com